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Cookie Notice

2026-05-22

About This Cookie Notice

This Cookie Notice explains how Thornbury Glasshouses uses cookies and similar technologies when you visit its website. It should be read together with any privacy notice and other information published on the website. It describes the purposes for which cookies may be used, the choices available to you, and how you can change your preferences.

Thornbury Glasshouses is a United Kingdom business based at The Workshop, Gloucester Road, Cirencester, Gloucestershire, GL7 2NZ, United Kingdom. For questions about this notice or the use of cookies, please contact workshop@thornburyglasshouses.co.uk. This notice is effective from 2026-05-22.

A cookie is a small text file placed on your device when you visit a website. Cookies can allow a website to remember information about your visit, recognise a device on a later visit, maintain essential functionality, and help the website owner understand how the website is used. Similar technologies, such as pixels, local storage and device identifiers, may perform comparable functions and are included in the term “cookies” in this notice where appropriate.

Who Is Responsible

Thornbury Glasshouses is responsible for deciding why and how personal data obtained through cookies is used, where it acts as the data controller under applicable UK data protection law. Depending on the technologies used, information may also be processed by carefully selected service providers acting on Thornbury Glasshouses’ behalf.

Cookie-related information may include an online identifier, device and browser information, approximate location derived from an IP address, pages viewed, referring website, interaction times, and information about cookie preferences. Some of this information may constitute personal data when it can be linked with an identifiable person or device. Thornbury Glasshouses treats such information in accordance with applicable law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Strictly Necessary Cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may be used to remember privacy choices, maintain a secure connection, distribute requests across technical infrastructure, prevent misuse, or provide functions that you have specifically requested. Without these cookies, parts of the website may not work correctly.

These cookies do not normally require consent because they are necessary to provide an online service that you have requested or to enable communications over an electronic communications network. Where a necessary cookie also involves personal data, Thornbury Glasshouses relies on the lawful basis that processing is necessary for its legitimate interests in operating, securing and maintaining the website, provided those interests are not overridden by your rights and freedoms.

You can usually block necessary cookies through your browser, but doing so may prevent pages, forms, preference controls or other website functions from operating as intended. The specific names, providers and retention periods of necessary cookies may change as the website and its technical services are updated.

Preference and Functionality Cookies

Preference or functionality cookies remember choices you make so that the website can provide a more convenient and consistent experience. For example, a website may use these cookies to remember a cookie preference, language selection, display setting, or other choice made during a visit. Thornbury Glasshouses will use this category only where the relevant functionality is present on the website.

Where these cookies are not strictly necessary, they will be placed or read only after you have been given an appropriate choice and have consented where consent is legally required. You may withdraw that consent at any time through the website’s cookie settings, if available, or by adjusting your browser controls. Withdrawal will not affect processing that took place before the withdrawal.

If you decline functionality cookies, the website should remain available, but certain preferences may not be remembered and you may need to make the same choices again on a later visit.

Analytics and Measurement Cookies

Analytics cookies help Thornbury Glasshouses understand how visitors use the website. They may provide information such as which pages are visited, how visitors arrive at the website, whether pages load successfully, how long pages are viewed, and whether website content is useful. This information helps identify technical problems, improve navigation, assess interest in services, and make the website clearer and more effective.

Analytics information is generally collected in aggregated or pseudonymised form where practicable. However, analytics providers may process identifiers and other information that could relate to a device or individual. Thornbury Glasshouses will seek consent before using non-essential analytics cookies where this is required by the Privacy and Electronic Communications Regulations 2003, as amended, and applicable UK data protection law.

Analytics providers may process information outside the United Kingdom. Where that occurs, Thornbury Glasshouses will consider the applicable international transfer requirements and use an appropriate lawful transfer mechanism or safeguard where required. Analytics cookies may be retained for different periods depending on their purpose and the provider’s configuration. Details shown in the website’s cookie settings may provide more specific information about active technologies.

Marketing and Advertising Cookies

Marketing or advertising cookies are used to understand browsing activity across websites, measure advertising campaigns, limit repeated advertisements, or help deliver advertising that is more relevant to a person’s interests. Thornbury Glasshouses will use this category only if marketing or advertising technology is implemented on the website.

Marketing cookies are non-essential. They will not be placed or accessed without consent where consent is required. If you refuse this category, you may still see advertising elsewhere, but it may be less relevant and campaign measurement may be less accurate. You can change your choice through the website’s cookie control, where provided, or through controls offered by the relevant advertising service.

Third-party advertising providers may combine information collected through cookies with information from other sources under their own privacy notices. Thornbury Glasshouses does not control the privacy practices of independent third parties. You should review their information when you are directed to an external service or when its name is displayed in the cookie settings.

Third-Party Technologies

Some website functions may depend on services provided by third parties. These services can include website hosting, security, performance monitoring, analytics, embedded content, communications, or preference management. A third-party service may set its own cookies or use similar technologies when its content or functionality is loaded.

Thornbury Glasshouses will seek to configure third-party technologies appropriately and to obtain consent for non-essential technologies when required. Third parties may act as independent controllers for some processing. Their use of information is governed by their own terms and privacy notices, which may explain their retention periods, international transfers and available choices.

The website may change over time. As a result, the exact list of cookies and providers may be updated when services are added, removed or reconfigured. Where a cookie banner or preference centre is available, it is the most current source of information about the categories enabled on the website and the choices available to you.

Consent and Your Choices

When you first visit the website, you may be shown a cookie banner or other preference tool. You can accept all optional cookies, reject optional cookies, or select individual categories, depending on the controls provided. Strictly necessary cookies cannot normally be disabled through the consent tool because they are required for essential website functions.

Consent to optional cookies must be freely given, specific, informed and unambiguous. You are not required to consent to optional cookies as a condition of browsing the website. You can withdraw or change consent at any time by reopening the website’s cookie settings, if available. A change may require the deletion of existing cookies or a page refresh before it takes effect.

Your cookie choices are normally stored in a consent cookie or similar local setting so that the website does not repeatedly ask you the same question. The consent record may include the date, categories selected and a technical identifier. It is used to demonstrate and respect your choice, rather than to identify you for unrelated purposes.

Browser Controls

Most browsers allow you to view, delete, block or restrict cookies. Browser settings may allow you to block all cookies, block third-party cookies, delete cookies when the browser closes, or receive a warning before a cookie is stored. The precise steps depend on your browser and device. Information is generally available in the browser’s help or privacy settings.

Deleting cookies does not necessarily prevent them from being placed again on a later visit, and it may reset your saved preferences. Blocking all cookies can affect the operation and accessibility of the website. Browser-based opt-out controls may also be device-specific, so a choice made on one browser or device may not apply to another.

Some analytics and advertising providers offer their own opt-out tools. Those tools are controlled by the relevant provider and may use a cookie or other setting to remember your preference. Thornbury Glasshouses cannot guarantee the operation or continued availability of an external opt-out service.

Personal Data and Lawful Bases

Where cookies involve personal data, Thornbury Glasshouses processes that data for purposes such as operating and securing the website, remembering your choices, measuring website performance, responding to requests, and improving services. Strictly necessary processing is generally based on the necessity of providing the website or on legitimate interests in maintaining a secure and functional service.

For optional analytics, functionality, marketing or advertising cookies, the primary lawful basis will generally be consent where the law requires consent. You can refuse or withdraw consent without losing access to the basic website. If another lawful basis is relied on for a particular technology, the relevant privacy information and cookie settings should explain that basis where appropriate.

Thornbury Glasshouses does not use cookie information to make decisions producing legal or similarly significant effects about you. It does not intend to collect special category data through cookies. You should avoid entering sensitive personal information into website fields unless the website specifically asks for it and provides suitable information about how it will be handled.

Retention and International Transfers

Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain for a defined period or until deleted. Retention varies according to the cookie’s purpose. Necessary cookies may last for the duration of a session or for a period needed to remember a security or consent choice. Optional cookies may be retained for a period set by Thornbury Glasshouses or the relevant provider.

Thornbury Glasshouses retains information associated with cookie consent for as long as reasonably necessary to record and honour your choice, meet legal obligations, resolve disputes, and maintain audit records. Analytics or other information may be retained in accordance with the relevant service configuration and the organisation’s broader retention practices. Information is deleted, anonymised or securely disposed of when it is no longer required.

Some service providers may process information outside the United Kingdom. Where personal data is transferred internationally, Thornbury Glasshouses will take steps required by UK data protection law, which may include an adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to EU Standard Contractual Clauses, or another lawful safeguard. Further information may be available in the privacy notice or from workshop@thornburyglasshouses.co.uk.

Your Data Protection Rights

Subject to legal conditions and exemptions, you may have the right to ask Thornbury Glasshouses for access to personal data held about you, correction of inaccurate data, erasure of data, restriction of processing, or transfer of certain data to you or another organisation. You may also object to processing based on legitimate interests and object to direct marketing.

Where processing is based on consent, you have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. You may exercise cookie choices through the website controls and may contact workshop@thornburyglasshouses.co.uk to ask questions or make a data protection request.

You also have the right to complain to the UK Information Commissioner’s Office, the supervisory authority for data protection in the United Kingdom. The ICO can be contacted through its website or by using the contact details published at ico.org.uk. Thornbury Glasshouses would appreciate the opportunity to address your concerns first, but this does not restrict your right to complain to the ICO.

Changes to This Notice

Thornbury Glasshouses may update this Cookie Notice when the website, the cookies used, the relevant legal requirements, or the services supporting the website change. The updated version will be published on the website with a revised effective date where appropriate. If a change materially affects your choices, you may be shown a new consent request or asked to review your preferences.

You should review this notice periodically to understand the current use of cookies. The cookie preference tool, where available, may contain more detailed and current information about individual cookies, providers, purposes and expiry periods than this general notice.

Contact Details

For questions about this Cookie Notice, the cookies used on the website, your preferences, or your data protection rights, contact Thornbury Glasshouses at workshop@thornburyglasshouses.co.uk or write to:

Thornbury Glasshouses
The Workshop, Gloucester Road
Cirencester, Gloucestershire
GL7 2NZ
United Kingdom

This Cookie Notice was last reviewed on 2026-05-22.

ThornburyGlasshouses
The Workshop, Gloucester Road
Cirencester, Gloucestershire
GL7 2NZ, United Kingdom
+44 (0)1285 640 118
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